Customer Reviews

We purchased our first Berkey system with the ceramic filters for emergency preparedness.
It came in handy when we moved across the country into a rental home that didn’t have a reverse osmosis system in the home.
We were able to upgrade to the black Berkey filters and fluoride/arsenic filters before they were no longer available. We are so grateful that we were able to get our new filters. The water taste good and we feel that our drinking water is much safer now with the additional arsenic filters since we used to have an arsenic mine near our city. Hopefully things are cleared up soon so that these Berkey systems will be available to everyone,

I called Berkey to ask all kinds of questions about the Berkey filtering system and its accessories. ARIANA helped me today and she was, without a doubt, the best system navigator I could have hoped for. She answered all of my intricate questions with detailed explanations- and then some! She was extremely patient with me.... and I sure do need that, especially in this culture of HURRY. Thank you, Ariana! Thank you for helping me to access a system that is best for our household and future needs!

From searching the web, I realized berkey products
Must have some sort of price fixing. This site offered the
Best price, free shipping, and speedy turnaround time.

I ordered some fluoride filters and then a week later ordered
A new set of black filters...I figure my big berkey should have
4 filters instead of the two it came with.

Water tastes much better than my fridge door filter.
Even my kids preder to fill up their cups with berkey
Water vs tap/fridge/bottled water.

Purchased Big Berkey five years ago with plans to use it only in "emergency". Finally after moving to this town and tasting the horrific water here and learning what is in most bottled and city water, decided it was "emergency" time. I only drink Berkey water and use it for cooking and my cat. The taste is amazing. I love drinking water, and along with some food changes my health is improved wtih this pure water. So glad I purchased this.

We love our royal Berkey and have had it for about four years. I just ordered a second time from you guys and the shipping was incredibly fast. Great service!! Will keep using you all.

First time customer. Product was priced at lowest market cost and with the free shipping - and incredible turnaround time - I'll not only be a repeat customer but will recommend this site. So pleasing!

I purchased two stainless steel spigots for my two Berkey systems.shortly after they were first offered months ago. I waited to give my review to be certain these spigots stood the test of time. I couldn't be more pleased with the quality and durability of this spigot design. My Berkeys are in two different locations so I have to assemble and disassemble on a regular basis. When I used the plastic spigots I had to careful the spigot was seated "just so" otherwise it leaked. Also, the plastic would eventually just wear out so I had to have back-up spigots. Well now those worries are over. These spigots have really endured the test of time and constant meddling and fidgeting. No leaks. No breakage. Works like the first day of use.
Three words come to mind: Durable, Functional, Dependable.
I highly recommend this spigot upgrade.

I am so GRATEFUL for this website. I looked all over for a spout replacement and could only find them on other sites where the shipping was outrageous. After praying, God sent this website my way and I received my replacement within a few days along with FREE SHIPPING. I can now use my berkey of which i purchased from another site but will recommend that my family use this website instead. Thank you BerkeyGuy and God bless you and your family!

Thanks for your kind review and words. We love what we do, and grateful we were able to help you.

Every household should invest in a Berkey. These Berkey's are great and the filters are so good they make the water taste like fresh spring water. If we every had a water shortage to the point there was no more clean water then the Berkey would be a life saver.

I bought a Big Berkey a few yrs back and needed some accessories. when the packages came, there was a rip in the packaging and the Spigot was missing, I called the number on the enclosed card and talked with USA Berkey Filters! He was wonderful and in 2 days I had a spigot. Keep in mind , the packaging was no doubt damaged in mailing, but with no questions he mailed out the new spigot. I highly recommend using these guys with no hesitation and highest regards.

I used bottled water and Brita filtered water for several years but Berkey water is the best I've ever tasted and a Berkey system also purifies the water much better. I have a big enough of a system so that I can share with the pets.
I've had this system for nine months now and I've enjoyed it very much.

I waited about 3 months before I thought I'd write a review. At first, when I had everything hooked up, the water was a little cloudy and it had an after taste to it. I thought that I had made a bad purchase. It took about 2 cycles or 6 gallons before I got crystal clear water with no after taste. My wife tasted the water after the first cycle and hated it. She went out and bought more bottled water. It took about a month before I could get her to try it again. Now she can't live without it. We fill it everyday, witch means we are drinking about 3 gallons of water. Absolutely love our Berkey! Highly recommend it.

I received extremely kind, efficient customer service that rectified an

oversight by the shipping department.

We've used a Big Berkey for the past fifteen years and were pleased to see the manufacturer has continued to improve the filtering system. Everyone in the household from the two legged, four legged and house plants drink Berkey water.

VERY fast shipping. Great sale price. Thanks!

WE LOVE OUR BERKEY!! We bought the blue Berkey, without the lighted base. It is one of the best investments we ever made. We really bought it to have in an emergency situation, never truly realizing the day-to-day benefits. We have decent water in our town, which tastes pretty good, & no fluoride. I really had no idea that the water filtered through the Berkey would taste so different. Now that we've been using it for over a year, I did a taste test the other day, comparing the two, & there is a BIG difference! I can truly say our Berkey water is delicious! I love the taste of our morning coffee. We bought a seltzer maker, of course, making it with our Berkey water & it's wonderful. We just flavor it with either lemon or lime, or fresh juices - simply delicious! Whenever my cooking requires water, I use the water from my Berkey, especially making oatmeal, where the water gets absorbed into what I'm cooking. The other benefit is not having to lug cases of water & seltzer home from the store. We're in our 60's now, & we're not breaking our backs, lifting all those heavy cases, not to mention, NOT buying all those plastic bottles is helping our environment! There are 28 steps to get to my daughter's apartment, and she always drank bottled water. We surprised her, for her housewarming gift, with a Berkey and she is a now a believer! She LOVES her Berkey! We also recommended it to my brother & he bought 2, one for his regular home, & the other for their vacation home in the mountains. It sits right next to our sink, so it's easy to fill from our pull-out faucet, & is easy to clean. The Berkey truly is one of the best products we own!

I have been using the Berkey system and the filters for a while now and have to give them top ratings. It is a great invention.

We have had the Berkey Light system for several years now and have nothing but praise for the system. All of our drinking and cooking water comes from this unit so we have filtered a lot of water and never had any problems what so ever. I also keep water stored in 5 gal food grade jugs for emergencies such as loss of water due to severe weather. In 2011 a number of large tornadoes destroyed all power service in Madison County AL. So while others were driving out of state to find bottled water,s we had our own safe supply. If you are looking for a system that does what it says and provides many years of service, look no further than the Berkey and order it from here. The service I've received here has always been top notch. This system is well worth the price and the filters live up to their stated performance!

Just received my Berkey water bottle today. Already tried it out from a local stream, also our tap as our water is strong with chlorine sent and taste.

And the results were amazing, fresh, no funny taste, easy to use ext.

Now this product was ordered about two weeks ago, I live in Ontario Canada and have already received it! Great information came with the bottle, and also the website is a treasure trove of information! I already bought my 2nd bottle tonight.... It is a must for all hunting, hiking, emergency or a BoB kits! Thanks again!

The support and service from Jeff and Erica even outshines the quality of products they provide. Personable, prompt, efficient, and reliable comes to mind. When they say they stand by their product, they mean it as was born out by how they handled a recent error in shipment. This level of service is hard to come by these days, so if you're trying to find a reliable supplier for your filter and food storage needs, give them a try. Thanks Berkey Guy and gang... appreciate you.

Been hearing about you on The TSP for 2 years. Very satisfied with this product.

Thanks so much Michael, we really appreciate your feedback.

Just wanted to let you know how pleased I was with this past transaction, shipping was very prompt, pricing was superb and the quality of the product is outstanding, Sincerely, your repeat customer!

There are many things I'd like to have to help with my survival. The Berkey water filter would be a start, however resource books and a comprehensive list of items necessary would be ideal and a good start.

I purchased a berkey after moving into a city that had terrible tasting water. The berkey did an amazing job of removing that mud taste. Unfortunately after a month, the mud taste was back. Did a quick red dye test and found after close examination that the sealant that held the filter to the plastic fitting degraded. Jeff quickly replaced the filters. A short 9 months later it happened AGAIN but again jeff had them replaced. This set lasted a full 2 years and I'm very happy with it.



Great customer service is why I will always ordered from directive21!

Thanks so much, glad to help you.

I ordered some PRI-G on Friday before Labour Day. I wasn't expecting it for at least a week. It arrived on Tuesday, the day after the three day holiday! Wow! I was blown away!



I had a similar experience twice before when ordering Berkey candles. From the day I ordered them, they were at my door with-in four - five days.



I always give referrals to "USA Berkey Filters" every time I talk about getting supplies in for the winter or during hurricane season.



Thank you, Jeff!

The Berkey Light has proven to be an excellent resource for keeping arsenic, chlorine, and fluoride out of our children's mouths. If you're getting the filters, don't forget the additional ones for completely pure water. This is our 5th year with this system. Due for a newer soon. Wonderful investment you won't regret.